Review By: Tania Hudson
I am incredibly pleased with the end product and have been incredibly happy with the service received from every person I have dealt with from Green Retreats! Every part of the installation was carried out by a friendly, informative and helpful team! We absolutely love our retreat which has created a great working space away from the house! Thank you very much 😊
Don't just take their word for it
Martin Dunford's team (Green Retreats)…
Martin Dunford's team (Green Retreats) has spent the last few days building the garden room in my garden. It has been terrible week of rain, sleet and wind but everyone has been polite, helpful and cheerful despite these awful weather conditions. I couldn't recommend them more highly.
Good product, Poor installers, terrible after care.
Showroom staff excellent, product really good.My installation team really poor, room not fitted straight. loads of snagging issues afterwards, Roof had to come off twice and needed 4 extra visits to get room to a decent standard. Company never accepted full liability and i was left to feel disappointed. I do understand I was a one off after so many good reviews but I was left disappointed at the lack of ownership of mistakes from green retreats afterwards. For such a high price I expected much better. I wish I had used another company
I took a long time researching many different options for my much wanted garden building to use as an art studio and the quality of Green Retreats’ buildings could not be matched. Whilst the team in the showroom are great and all very helpful I cannot praise Steve and his team who came out to install it highly enough. They were all very professional and efficient (and smiling despite the awful weather each day) and Steve as team leader made sure everything went exactly to plan. The electrician who came to connect everything to the house was great too and explained how I could have the outdoor sensor, head/deck lights, wall lights and panel lights set to switch separately and therefore more practically for me which was so appreciated. Not only a great product but such a great team from the shop floor out to the installation. Thank you so much.
Excellent product and service
Excellent product and service, everyone who was involved in my home office's construction were pleasant and helpful to deal with. I love the finished result, it really is the best way to add space to your home without hassle or major expense. Mine is to be used as a photographic studio, but to be honest I love it so much, I think I'd just have one anyway as it adds extra space to my home perfectly and i just like sitting in it and looking at the garden!
Absolutely over the moon with my Green…
Absolutely over the moon with my Green Retreats Expression garden room. Perfection! Great team of lads from groundwork /erection team and electricians not forgetting Rachel who oversaw the project. Cannot fault the service in any way. They will be my first stop if I need any other garden building.
We simply love our Expression Garden…
We simply love our Expression Garden Studio, I cannot rate this company highly enough. The whole experience from the easy to use on-line configurator, visiting the showroom which is packed with inspiration and ideas, the sales support team, the ground workers, Tom and his team of installers this week, working in very difficult weather conditions right through to the electricians and finally the blinds being fitted. The whole experience has been first class from start to finish.
New garden room.
Very impressed with all aspects of Green Retreats From start to finish the whole process was very professional, from the initial design, through to the installation team and the support staff. We are enjoying our new room and would thoroughly recommend Green Retreats.
Professional and pleasant
Professional and pleasant, a company delivering on their promises. No haggling or up-selling, a totally transparent process. Installation teams friendly and hardworking. Delighted with the quality of our garden room. Highly recommend this company.
Great company to deal with!
So pleased that we were recommended to Green Retreats. From the moment we visited their vast showrooms at Westcott to sitting here today in our wonderful new garden room, the experience could not have been better! This is a very professional company that obviously takes pride in its people and the quality of its installations. We were kept fully informed from start to finish, the chaps that installed our garden room arrived on time even after a three hour journey. They were extremely hard working and paid great attention to detail. I can’t praise them highly enough and would be more than happy to recommend them.
Brilliant new home office!
Extremely pleased with our new home office. The guys who installed the office, painter and electrician and also the blind fitter were all very professional. Impressed at how tidy everyone was and great that the site and brand new office was left immaculate when finished. A friendly team. Great communication from everyone at Green Retreats. Well done.
Excellent quality and service - highly recommend
Extremely impressed with Green Retreats from start to finishWe ordered a 7 x 4m Pinnacle cabinFrom the initial survey, flexibility with the online configuration, customer service responsiveness and excellent quality of workmanship - it’s been a seamless and very efficient and consistently high quality experience from start to endI had a number of queries and requests, which were all dealt with very efficiently. My wife and I are very happy with the end resultWe’ve worked with other building / renovation companies in the past - but this was by far the best experienceEach of the specialist workers (foundation, plasterer, painter, electrician, aircon) were very consultative and capable, as was the customer service rep (Rachel)In particular I’d like to call out Matt and his team who did the bulk of the work building the cabin, working tirelessly until late in the evening to get the job done on time. Really excellentThank you
Outstanding end to end service
We looked at several online suppliers of garden rooms but settled on Green Retreats for a couple of reasons; firstly, for their attractive, modern design and secondly, we liked the all-inclusive pricing. The end to end process of configuring the building, placing the order, ground works, installation and post sales service was outstanding. The build quality and the materials are all of the highest order. Communication was excellent at all stages. Even when there were a couple of small snagging issues post build, the Green Retreats team drove out to our property and resolved these quickly and professionally. The project is now nearly complete and the building looks stunning and its surroundings. It has definitely exceeded our expectations and we would highly recommend Green Retreats to anyone looking to buy a garden room.