11.2. Every effort is made to provide an accurate quotation for electrical works, however the inspection of the customer’s own armored cable and consumer unit is only visual and is based on the assumption that the customer’s electrics comply withcurrent building regulations. It is the customer’s responsibility to ensure that the cable is fit for purpose. Quotes given at thepoint of sale are estimates only and do not act as confirmation of the cable being suitable. Green Retreats cannot be held liable should the cable prove to be unsuitable or inadequate.
11.3. Green Retreats reserves the right to refuse to complete electrical work or to apply additional charges where a connection is not possible with the current power source/consumer unit. The customer will be informed and quoted prior to any necessary additional works being carried out.
11.4. Where Green Retreats are to complete a connection of an existing cable or of a cable to be supplied by the customer, it isthe customer’s responsibility to run the cable from the main fuse board in the house to the garden room site. The customer must ensure that there is an excess of at least 10 metres of cable reaching the site. Unless otherwise stated on thecustomer’s Sales Order, Green Retreats will not complete any of the works to run the cable, this includes clipping the cableto any boundary/wall/fence. Should the customer request that such work is completed additional charges will apply.
11.5. The company reserves the right to make any changes to electrical product specification or services they deem necessary to ensure safety compliance. The customer will be made aware of any such requirements and cost implications before the relevant works are carried out.
11.6. Armored electrical and Ethernet cables are always run on the outside of the garden building, no armored cable will be run in the wall cavity.
11.7. No additional electrical work will be carried out by the company or designated sub-contractors unless agreed in writing on the Sales Order prior to the team visiting site.
11.8. Green Retreats makes no guarantee as to the suitability of any WiFi powerline adapter, such as the TP HomePlug Solution. The liability of the Company for any Internet or Communications device or service will be limited to the value of that specific item only, as outlined on the Customer’s Invoice.
12. YOUR GUARANTEE
12.1. Green Retreats buildings are covered by a comprehensive transferable guarantee, which is activated once the final balance is paid in full. The terms of your guarantee are as follows:
Design and manufacturing faults to the structure of the building (including rot and corrosion)
Internal misting in double glazing
Door and window hinges and locks
External decking (rot, corrosion and structural faults)
Internal linings and trim, floor covering, internal accessories, blinds
Electrical installations and appliances, including underfloor heating and air conditioning units Electrical and network connections
12.2. Buildings constructed by Green Retreats under ‘Permitted Development’ should not be used for habitable accommodation.If used for habitable accommodation the guarantee is invalid. Guarantee excludes normal ‘wear and tear’ and decorated surfaces.
12.3. No guarantee will be made by Green Retreats against the effects of weather exposure on the colour of the external cladding. Cedar will naturally fade and silver over time, it is recommended that that any cedar on the Green Retreat is treated by the customer within 1 month of installation and every 6 months thereafter to preserve its original colour.
12.4. Door adjustments are not covered under guarantee and may be necessary from time to time. Adjustments can be easily carried out by the customer – please call the Customer Care office for advice.
12.5. Warping of timber fascia boards is not covered under guarantee; timber is a natural product and warping may occur.
12.6. Superficial cracking of timber cladding and/or fascia boards is not covered under guarantee.