Problem after problem after problem

A finish date of 7th Feb 2019 was planned but today, 22nd March 2019 we are still not there. Initially the foundations were put in the wrong place (despite them handling our planning app and knowing the exact location requirements). Since then we have had he building replastered 3x and repainted 3x due to poor quality plastering and an abundance of floor to ceiling cracks appearing.Also had a main door replaced and skirting pop off the walls amongst other issues. The building looks great but the sub contractors are not good enough. If I had the opportunity for them to take it down and refund me, then at this moment in time I would.

Delighted

We are thrilled with the quality of our new garden room. The build went very smoothly. Also all the various teams that came to do the work were, without exception, professional and courteous and took care to make sure I was happy with what they were planning to do and what they had done. I am very pleased I chose Green Retreats.

Great quality build

Great quality build, lovely design, and considerate construction team.

Great Garden Room, Poor Customer Service Team

Great Garden Room, Great Instillation Teams, Poor Customer Service. The whole process has been great, except for that final stage. Sadly I found the customer service at the end lacking and it left a bad taste. One individual in particular just ruined the whole experience for me. The actual teams that installed though were great and I'm really pleased with the final product. Edit: I have just received a call and an apology after leaving this review. Hopefully it is just one of those things where we caught each other on a bad day as the rest of the customer service seems pretty good.

Very professional and efficient from…

Very professional and efficient from start to finish! Couldn’t be happier with the end product, exactly what I had in mind.

Superb!

A superb building that everyone who has seen has raved about! Everyone at the company is very friendly and professional - a pleasure to do business with.

We have recently added a Green Retreats…

We have recently added a Green Retreats building to our Nursery and it is used so that our children can choose to be indoors our outdoors. The build was swiftly put up and the fitters were professional and kept us informed every step of the way! The office team are fantastic and it really helped that they provided all the information and drawings we needed for the planning application as we had to get if for our commercial property. A big thank you!

A great experience from start to…

A great experience from start to finish. Quality people and products.

THIS COMPANY IS ABSOLUTELY INCREDIBLE

THIS COMPANY IS ABSOLUTELY INCREDIBLE , i have never had such good service from the initial consultation through the ground work team to the team that installed the cabin the electricians and finally Keith the blinds expert. I cannot recommend them enough. The quality of the product is exceptional add to this the finish and care by the teams and you end up with a truly remarkable and beautiful cabin. Our garden is a small London garden however with the full glass frontage and the white internal finish, the garden now looks bigger. I would highly recommend a visit to their showroom as we made about six changes to our original plan and each change proves to be invaluable. I am so impressed i would like to work for them . ABSOLUTELY FANTASTIC COMPANY FROM START TO FINISH

Excellence from start to finish

I can not recommend Green Retreats highly enough. From start to finish the quality of service was excellent. No pressure sales, clear communication about the build before, during and after and always on hand to answer any questions. Most importantly a quality product to go with it. Thank you to all those involved in our build.

Excellent service from start to finish

Excellent service from start to finish. Rebecca was quick to respond to any email and made the whole process easy. The team of builders from survey, base, construction and electrics were very polite and tidy with there work, and the finished product is of excellent quality. I would happily recommend Green retreats to family and friends.

A fabulous retreat space.

Flexible, easy to work with, good advice and excellent installation team. Fabulous retreat room that we feel is good value for money.