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Our Reviews


We believe in helping our customers buy with confidence.

At Green Retreats we want to help strengthen the conversation and relationship between our business and our customers, this is why we have adopted Trustpilot; an independent platform where customers can say what they really think.

We are proud to be the UK’s largest and most trusted garden room company. Read our latest garden room reviews to see why customers rate Green Retreats 5*:


Exceptional quality, communication and service

We could not be happier with our Green Retreats experience. It was an exceptional and professional service from start to finish — the sort of service you always hope for, but rarely receive — and we are so pleased with the delivery and quality of the final build. We visited the showroom back in December. The range of products and options on show really helps you pinpoint what you want/need. We put down a deposit and left comforted in the knowledge that should we decide not to proceed, it would be returned in full. The ease of the online builder also helped us firm our design plans. The property was surveyed and we booked an initial date. Numerous issues arose that meant we needed to delay build. Green Retreats could not have been more helpful. We pushed it back to a later date with no problems, and when we decided to proceed earlier than we anticipated, a date was found quickly. Every single member of the team we encountered was fantastic. From staff at the showroom, to the surveryor, project manager and builders. We have been so impressed with the professionalism — polite, friendly and above all efficient. Further, communication has been superb. Every email, every question was answered and responded to. The service has been second to none. And finally the excellent quality of the build. The freedom to plan the office as you want, including electrical points and windows, as well as adding additional things such as points of security cameras etc, really helps you build the room you want. Green Retreats are customer focussed with an excellent quality of build. We do, and will continue to, highly recommend them.

Mrs C

A Polished Service from Start to Finish

I did my research when choosing a company to build our garden studio. This was always something we wanted to do straight after we moved into our new house. I contacted 17 separate studio companies, and spent hours (and days really) comparing prices, build time, efficiency, materials, overall experience, and just as importantly, talking to the people at the companies. We wanted to get it right. Green Retreats came out on top in just about every category. We visited their showroom in Buckinghamshire to test out the sound insulating properties (it's a music studio), and they were extremely impressive (even when compared to other specialised sound insulation companies). Everyone there was friendly and knowledgable, and by visiting the showroom we got £200 off, which was a nice unexpected bonus. All building happened according to schedule. On arrival, one of the panes of glass in one of the doors was cracked. No problem, this was fixed with no extra cost our hassle from the team before the end of the build - there was good communication throughout. The plastering and electrics were also done on time by helpful guys, and the final fix team gave us some good advice on other parts of our house - really nice chaps all. The studio itself was built in two days, and from start to finish all the extras (plastering, electrics etc) were finished in just over 2 weeks, allowing me to get moved in and sorted without disrupting my workflow too much. It's all neat, tidy, and I'm especially impressed with the laminate floor, which is beautifully made. The first couple of weeks working from the studio have been fantastic. The room seems to stay a bit warmer than even the house, which bodes well for winter (I think it's the sound insulation in the walls). It is great to have a clean, quiet, smart space which is fully hooked up with electrics and internet, separate from the house (and the rest of the world). Already doing some of my best work in here, and every time I look at it, or turn on the outside hood lights, I smile. it's really a great little space, and I'm glad we chose Green Retreats. When you're talking about a fairly big project, and inevitably spending a fair bit of money, you can't mess about. Green Retreats are clearly the leaders in this field for a reason, they're just the best at it. Thanks to all who helped this studio become a reality.


A Five Star Diamond Service

Our garden room was completed today (20th April) and the whole process from initial contact to signing off the finished product, has been nothing short of simply outstanding. Where do you start...well firstly, our allocated personal contact Grace has been so so helpful; from answering numerous questions in quick time to the continuous small revisions we made, were all dealt with professionalism and ease - this initial, and important stage gave great confidence in the project and expenditure to follow. Secondly, and after a period of about 12 weeks (lead-time) the base (foundation) guys arrived: on time, friendly and carried out their clearly perfected preparation in readiness for the install a week later in super quick time. Roll on 7 days, and It was now turn of the four-guy installation team to erect the garden room (pinnacle we chose) - I must say, having had much interaction with tradesman/builders etc over the years, these guys were on another planet. Polite, clean, friendly, punctual and most off all, guys at the very top of their game. Nothing was too much trouble and they worked as a team like a well oiled engine. Top class in every single aspect. On the third and final install day, the two-guy electrician team also visited to connect up the electrics, lights, sockets, Ethernet etc. Again what a fabulous duo. To repeat what I said about the main install team, they too were friendly, polite, clean, punctual and guys who knew exactly, what to do and what they were doing! To conclude, we have been left with a stunning garden room and a fabulously positive experience to boot. If anyone ever needs confirmation that customer care and professional tradesman are still out there then they should look no further than this company , they are employed by green retreats and are worthy of ever penny they earn. I will finally finish by stating that I have absolutely no affiliation with green retreats at all, and have never ever written such a detailed review as this. 4 months ago I never even had knowledge of the company. The simple fact is, we received such a first class, 5 star diamond service and product that has not only set the standard, but has raised the bar to what I believe is a level very few others could/would ever hope to achieve. Thank you to all involved. You deserve every success that the future will inevitably bring. Mark Payne Northampton

Mark Payne