OUR GARDEN ROOM REVIEWS
We believe in helping our customers buy with confidence.
We believe in helping our customers buy with confidence.
At Green Retreats we want to help strengthen the conversation and relationship between our business and our customers, this is why we have adopted Trustpilot; an independent platform where customers can say what they really think.
We are proud to be the UK’s largest and most trusted garden room company. Read our latest garden room reviews to see why customers rate Green Retreats 5*:
Great quality shed with excellent customer service
Great quality shed built to a high standard finish. Customer service was great from start to finish. The online quotation tool is very easy to use and very helpful for getting ideas on design and extras. The team on site were very prompt. Always showed up on time and were very friendly and respectful to the area and neighbours. I have no hesitation in recommending Green Retreats to anyone looking for additional outdoor living space.
One very happy customer
One happy customer. Great staff, service and product from initial engagement through to install. Love my ‘garden room’! Thank you so much.
Everything was documented and with us…
Everything was documented and with us kept informed every step of procedure of the build, we would definitely recommend you use this company.
I am pressed with the whole company…
I am pressed with the whole company from our original visit to the showroom to the completed garden office. The chaps couldn’t have had worse weather when erecting the office. It started to bucket down an hour after they arrivedand only stopped when they were finished. However, I have to say they are a great bunch of chaps, with a first rate sense of humour (and you would need that given the atrocious weather) and worked incredibly hard. So were the chaps who installed the base the previous week. The office is everything that I had expected with great finish. Really very impressed with the whole company. Companies are made by the culture and values that pervade the entire organisation. You chaps certainly have that right.
Brilliant from start to finish
From the visit to showroom right through to completion of our garden office Green Retreats have been awesome. They are helpful, speedy to answer any queries and the guys are site were quick, tidy and super friendly. Would definitely recommend them.
Green Retreats are very professional…
Green Retreats are very professional across their whiole orgnaisation ranging from the Showroom and Sales to Surveying and utlimately Installation. The quality of our garden room is superb and we are thrilled with the final outcome.
From initial dealings on the website
From initial dealings on the website, to meeting at the site and working through the requirement. The whole process was easy and relaxed and I'd thoroughly recommend this company and their quality products to anyone.
Great end to end experience
We’ve just had our garden room installed and we’re really happy it. The whole experience, end to end, has been faultless. From the initial visit to the GR showroom, to the site visit then on installation the service has been great, everyone involved has been so professional and reliable and the finish on the end result is really great. Also it’s been so refreshing to have one point of contact through the whole process. You’ve been so helpful. Needless to say I’d be very happy to recommend GR.
Garden Retreats garden room
I can not describe more highly the service I received from Green Retreats ,every stage was faultless from the initial visit to the showroom where we chose and designed our garden room , to the site survey where we were offered further advice and guidance through to the final installation on site. The installation teams carried out a first class install , as a qualified electrician myself I wanted to carry out the electrical installation myself , although this is unusual we worked together and at no stage did I get the feeling it was causing a problem , far from it the team was more than happy to oblige offer advice and assistance. On completion the garden room was cleaned and left in an immaculate condition , all rubbish was removed from site with the room immediately ready to use. The room looks stunning and everything that was planned in the showroom has been achieved and exceeded. I would fully recommend Garden Retreats to anyone looking to purchase a a quality product.
Could’nt be happier
Could’nt be happier. Excellent service and polite and hard working team. Will definitely recommend them.
We can highly recommend Green Retreats
We can highly recommend Green Retreats! Everything went very smooth from the planning stage, visiting the showroom, through to preparation to installation and getting the electrics done. All the installation team were very friendly and professional! We love our new garden room
Really pleased with these guys - excellent from start to finish
Really pleased with these guys, they were great from start to finish. Well worth visiting their showroom to get ideas and see the finished products with the various options, and the showroom staff are really helpful. The online configuratior is also really useful, allowing you to play around with the various options and see what they will cost. Communication was great and everything incredibly professional, from site survey through all stages of install. All the install teams turned up exactly when they said they would (to the minute), were friendly and professional, and finished the work quickly, efficiently, and without leaving any mess. I got a few quotes from different companies and Green Retreats stood out. I wasn’t disappointed and I would highly recommend.
If only Greet Retreats could build a world class winning football team...
We purchased our 'garden retreat' for purely for recreational purposes. It features an American 8ft pool table, Xbox, SkyQ, large wall mounted TV, corner sofa bed, bar table/stools and underfloor heating. A summer of sport here we come..... It has definitely improved our lifestyles albeit our children tend to use the 'garden retreat' more. It’s a great entertaining suite for them and offers us parents a great alternative if we're looking for some tranquility. We decided to use Green Retreats simply because they were recommended to us by our neighbours who had one similar to ours recently installed in their garden. Their reasons soon became very obvious. Green Retreats are simply first class in terms of build quality and their customer service both pre and post build is comparable. We would recommend Green Retreats without hesitation. The process from start to finish was seamless and you’re offered a genuine personalised service throughout. The structure is aesthetically pleasing on the eye and it's a truly wonderful extension of our home. They are not the cheapest but Green Retreats work to a standard not a price! There are several low-cost options on the market but if you are seeking additional floor space provided by a temporary structure that is innovative, impressive and built to last then Green Retreats is the company of choice.
Excellent on all counts.
Excellent on all counts. We are really happy with the product and with the workmen who installed it. Efficient and tidy the room was installed speedily by great teams with a great after service to finesse the superb end product. We wish the firm every success.
Green Retreats are fabulous - and I dont often say that about companies
My experience with Green Retreats has been exceptional from the moment of my first inquiry to the finished unit. When visiting the show room the staff were welcoming, informative but not pushy. The build occurred during utterly appalling weather but the team pushed on to get as much done as possible. The quality of the final product is such good value for money. I have no reservations in recommending Green Retreats. It is so refreshing to employ a company that performs so well in every aspect of my interaction with them.
Great product, friendly and knowledgeable project managers with efficient and fun installation teams. Definitely worth going out to the showroom in Aylesbury Vale rather than just planning online. All of our neighbours are seriously jealous!
Fantastic service from Green Retreats
Fantastic service from Green Retreats! I rarely leave reviews on these sort of sites - but wanted to take the time to do so as we have been so impressed. Each of the teams we have dealt with - the first consultation, the office support, the installation team, the electrical team - all have been outstanding. The finished room is absolutely brilliant, such a modern and sleek look. Loving showing people round our new office and gym. Has transformed the garden.
Great installation - highly recommended (Oxford)
We’ve had a superb experience with Green Retreats, culminating in an installation by four incredibly professional, skilled and courteous guys who worked through some of the most horrible weather that February had to offer to install our building on schedule and in flawless condition. This was followed by the electricians who also did a superb job, including some Krypton Factor esque problem solving along the way. All of the staff we have spoken to or contacted have been terrific and the most important thing, the building itself, is beautiful. It already looks like it was always meant to be in our garden and we look forward to years of family use.
As good as it gets.
I went with Green Retreats after seeing first hand their work on two projects in the village. The team (office, survey, installation) has been faultless. Green Retreats would be my go-to supplier for any future needs.
5 stars! Excellent service
Excellent service from the second we arrived at the showroom right through to delivery and installation. Everything happened to schedule and the team were friendly and professional throughout. We were kept informed all the way through the project and by the proactive office team. I cannot recommend Green Retreats highly enough! Now we're enjoying our finished garden room - its even better than we'd hoped!
Eleven out of ten.
From choosing our garden office to having it built was a completely positive experience. Green retreats display hangar is truly representative of what you get. Everything is is explained clearly and transparently. The installation team were brilliant . They knew exactly what to do and got on with the job with the minimal disruption to me. That took three days. The electrician connected us up on the fourth day and we’re ready to go. I can’t praise Green Retreats enough. They’re a grown up company. Bruce Adams
Impressive install team
Just had our outdoor room completed and we are really impressed. Quick turnaround, helpful staff and amazing install team who were impressively efficient, considerate, skilled and helpful. Quality of finish is perfect, best tradesmen we’ve experienced. Would recommend without hesitation.
I've recently had a 6m x 3.5m Inspiration installed in my garden. Having shopped around elsewhere - and had some disappointments both in terms of service and product - I'm delighted with the result and I've really enjoyed dealing with Green Retreats. Visiting the showroom was a pleasure, with someone taking all the time I needed to explain the features of the rooms on display. I'd definitely recommend a showroom visit to anyone thinking about buying. And there was absolutely no hard sell. The site visit was a great opportunity to talk through my plans in detail, get some expert feedback and reassurance that my initial ideas would work and then amend my ideas accordingly. Again, no hard sell. The installers arrived bang on time - literally to the minute - and completed the project when they said they would, taking genuine care in ensuring I was delighted with the finished building. They left the building immaculately clean and my garden spotless. The quality of the product is just awesome and the experience from start to finish has been superb - Green Retreats have a product and a process that is well refined, as well as a culture where everyone seems to really care about going the extra mile and delighting their customers.
Great people to deal with...
The whole experience with Green Retreats has been a good one. From initial ordering to the guys who turned up to complete the base, the main builders and the finishing team have all been great. Our project manager (Rachel) has been fab and when we did have any issue / question was super quick to respond and resolve. At the end of it all we've got a great garden building.
Love my new office
Love my new office. And it was a breeze from start to amazingly fast finish. The team cracked on even through the pouring December rain to get it done on time.
Great communication. Efficient, highly professional workmanship. The building was completed on time without any problems. I was very impressed by the attention to detail, friendliness of the staff and high level of skill and overall quality of the work. The workmen arrived on time, cleaned up after each day. On the last day they stayed to 8:30 making sure the floor was clean and any small jobs were complete. We were very satisfied and look forward to utilising the space in the future. We have already recommended the company to others and will continue to do so.
Enthusiastic and professional from …
Enthusiastic and professional from sales floor to implementation. Our new garden office is wonderful and was erected and commissioned very quickly.
From the very first phone call to the final handshake on the last day of installation this company were top of their game. The sales person talked me out of adding features that would not be cost effective and guided us to an excellent building selection. The Service support team were diligent and careful in the pre-build communications and preparations. The base installation team worked in awful weather conditions and were remarkable in their perseverance and professionalism. The installations team were excellent, skilled, and a pleasure to have in my home. I cannot recommend highly enough.
Incredible service from beginning to end. Everyone who worked on our garden room, from the surveyor to the builders to the guy who fitted the blinds were professional, knowledgable and courteous. Our garden room is simply stunning. Couldn’t be more pleased.
An excellent company to work with
Right from my first interaction with Green Retreats, enquiring about a garden office, i was very impressed with their speed, efficiency and professionalism. Once I had placed the order everything was so straight forward and planned well. The base team were very friendly and efficient and ensured we were happy with the location, explaining everything as they went. The team that came to install, lead by Martin, were excellent. Martin obviously took pride in delivering a quality service and went out of his way to ensure we were happy with everything and assured us that aftercare servlce was equally good. The only reason i didnt give 5 stars is because they increased prices before we confirmed the order and wouldnt honour our original quote. Also there was an error in telling my landscaper where to level the ground to and consequently the building was a bit higher than we hoped but they worked round it to produce a lovely finish.
Really excellent service
The experience of buying a garden building from Green Retreats has been a pleasure from start to finish. They have been very professional throughout, but also very friendly. Sales and Customer Care team: excellent and the guys who came and laid the base, built the building and hooked up the electrics were proper craftsmen.
Just the best there is on the market …
Just the best there is on the market top quality we are very pleased great firm to deal with 5 star.
What a Great Team
What a great team. From the visit to the showroom, to the electrician finishing the job, the whole team were fantastic. They were accommodating with a few that needed making, especially around timings, which is just what you need when making such an investment. The team thats came on site were polite, and so quick to get stuff done. The finish is great, and we've already had people enquiring about who we bought the office from ! Can't wait to get my furniture in and start working in there.
Everything well according to plan
Everything well according to plan. Kept well informed.Lovely team of people working in the company. We are loving the the garden room.
Go for it - you won’t regret it!
We can’t recommend Green Retreats enough. From our first visit to the showroom to the installation, all the staff in all departments have been polite, friendly, helpful and totally professional. Our room looks brilliant and we’re already wondering what we did before it was built. Go for it - you won’t regret it.
Excellent product and service. Friendly and helpful staff. Nothing was too much for all the guys on the build. Very happy with our Green Retreats building.
A super addition to our home
All the staff I dealt with were very friendly and hepful. Great initial site visit. Base laying, installation and electricals completed very well. Really pleased with our new room.
Very efficient and high quality …
Very efficient and high quality service. Visited the showroom beforehand, this is I think a must, you have the opportunity to see the different designs, sizes, ask questions and receive all the useful tips. The work itself is very quick, the foundation was put on by one team on Thursday then on Monday the building team came, finished on Thursday, on Friday came electricians and by the end of the day the room was ready ! They allocated to us the contact person who we could address any queries to and she always responded quickly. We have changed the plan several times (eg increased slightly the size, changed position of the window etc) and was not problem at all, they just updated the specifications and sent us new details. Overall we are very happy with our room,many people were surprised how nice and well built it is.
Fantastic experience from initial visit …
Fantastic experience from initial visit to the showroom through to completed installation. Stress free, high quality and professional workmanship throughout. Thank you to all the staff at Green Retreats
We had a very positive experience with …
We had a very positive experience with Green Retreats. Right from our first visit, the young and enthusiastic team was professional and confident, but without the hard-sell approach which some companies adopt. The process was explained carefully and the itinerary for completion of the work was adhered to. Everyone we came into contact with was efficient, polite and professional. It was a very stress-free process and a lovely finished result. Thanks!
Green Retreats are an amazing company
Green Retreats are an amazing company. Everything was simple from start to finish with knowledgeable advisers at the end of the phone when needed. The build dates were set at the start and deadlines were always met. The builders were professional and double checked all the measurements with me before starting. I am using the room as an art room so I had extra sockets put in. The fitters were good enough to change the height of the sockets several times before they started cutting the holes in the walls. I can't believe how stress free this build has been. The room is wonderful and it's provided me with a great place to relax and do my art work. I'd advise anyone wanting a garden room to visit the show room. The completed buildings are stunning.
Garden room - Green Retreats
Very pleased with the room. Friendly and helpful staff - all good so far. Thankyou
Green Retreats were absolutely superb!
Green Retreats were absolutely superb. Right the way through from the first phone call, the site visit, developing the final design, constructing the building and wiring up all the electrics. The whole thing was done in 3 days, every unforeseen challenge overcome without any stress, they were considerate to our neighbours, and it looks ace! If you don't know who to trust in this area, trust these guys!
Quality in everything they do
I cannot recommend Green Retreats highly enough, they are a Quality organisation and they deliver a quality product and service. From visiting the showroom (a must) to final fix has been entirely stress free for me, the project schedule is clear, and their process from ordering to installation just works. Every team that has been involved has been professional and proficient and a pleasure to have working in the House and garden. There has been constant communication throughout, the team are happy to make suggestions and provide advice and guidance when opportunities or circumstances present themselves. The is great flexibility in how your building can be configured, take the time to talk it through and explore the opportunity for customisation, in particular for the lights.
Great job from start to finish
From start to finish the Green Retreats team have done a great job. The team worked quickly and efficiently with virtually no mess, only mess was due to weather... Thanks for creating a lovely new space for us to use.
Green Retreats' staff are friendly, knowledgeable and always willing to help. The ordering process is simple, clear and hassle free. The whole process is incredibly transparent and there aren't any hidden charges or surprises. Installation was done quickly and very professionally. Would highly recommend.
The whole process has been brilliant from start to finish with great support all the way through. We are delighted with our new garden office!
Highly recommend Green Retreats
From the initial consultation in the showroom to the completed work I have found the service received from Green Retreats 1st class. Head office, installation team, plasterer, sparky and final team were all polite, tidy and did a great Job. Anyone looking to extend there living space without the extreme costs of a house extension should go visit Green Retreats
A very positive experience from start …
A very positive experience from start to finish. I had researched thoroughly before deciding on Green Retreats and as it was a considerable investment for me, I had to be sure I was making the right choice. From the telephone conversations, the surveying, the planning and building, everything went smoothly. Colin and Martin did a good job getting the base where I wanted it, Blair and his team worked tirelessly on the construction despite some very wet weather on one of the two days and the team of electricians explained things to me simply! I love the finished garden retreat!
I couldn’t allow my experience with …
I couldn’t allow my experience with Green Retreats to pass without commenting on the product and the service that I have received throughout. From my initial visit to their premises (which I thoroughly recommend), through the administration, customer relations and the installation, everyone was outstanding and I must commend the whole team. Furthermore, I have been involved in building projects for the last 40 years and I must acknowledge the professionalism, care and attention to detail of the installation team. Throughout, they kept me informed, were both courteous and good humoured and exceptionally tidy. They are a credit to the business and I wish them and the rest of Green Retreats well.
From start to finish the whole process was well managed. All staff were excellent & the construction and product itself was first class. We would highly recommend this company.
Top Quality Garden Office
We decided to go for a Green Retreats garden office after spending a lot of time looking at the all of market and concluding that Green Retreats provided the best quality offices at a good price. We visited their showroom near Aylesbury which was well worth it to decide which model and size was right for us. Once we had decided to go for them we were regularly in contact with Celia at Green Retreats, who was hugely helpful, as we needed to go through planning to get it raised above the allowed 2.5m flood water line. The teams that built the base and the office were very professional and friendly and were able to build it in under two days. We are very happy with it and wouldn't hesitate in recommending Green Retreats to anyone.
Great service, lovely garden studio
Very helpful company, great studio at the end result, everything went pretty much exactly according to plan. When there was a problem due to a last minute change I'd made the onsite crew sorted it out without fuss by nipping to the local builders supplies to get the missing items.
Very straightforward, no hassle!
Garden room only completed this week, so cannot comment on durability of product, but throughout the ordering and installation process Green Retreats have been utterly professional, and a pleasure to do business with. Very happy with the completed room, and looking forward to many games of table tennis in it!
After seeing the range and quality of …
After seeing the range and quality of the Garden Offices at the Green Retreat showroom we had no hesitation in commissioning them to design and construct our own studio at the end of our garden. The whole team were a joy to deal with, from the sales and support team, to the base team and right through to the construction team. Definitely recommended! The new studio looks the business and has had many great comments and admiring looks from visitors and neighbours alike. We went for a 6m x 4m Garden Office and we're glad we stretched that bit further for the larger size as it affords us space to relax and to work. As an artist the light and space are invaluable and the studio is perfect to bring customers to. They love it!!
A Polished Service from Start to Finish
I did my research when choosing a company to build our garden studio. This was always something we wanted to do straight after we moved into our new house. I contacted 17 separate studio companies, and spent hours (and days really) comparing prices, build time, efficiency, materials, overall experience, and just as importantly, talking to the people at the companies. We wanted to get it right. Green Retreats came out on top in just about every category. We visited their showroom in Buckinghamshire to test out the sound insulating properties (it's a music studio), and they were extremely impressive (even when compared to other specialised sound insulation companies). Everyone there was friendly and knowledgable, and by visiting the showroom we got £200 off, which was a nice unexpected bonus. All building happened according to schedule. On arrival, one of the panes of glass in one of the doors was cracked. No problem, this was fixed with no extra cost our hassle from the team before the end of the build - there was good communication throughout. The plastering and electrics were also done on time by helpful guys, and the final fix team gave us some good advice on other parts of our house - really nice chaps all. The studio itself was built in two days, and from start to finish all the extras (plastering, electrics etc) were finished in just over 2 weeks, allowing me to get moved in and sorted without disrupting my workflow too much. It's all neat, tidy, and I'm especially impressed with the laminate floor, which is beautifully made. The first couple of weeks working from the studio have been fantastic. The room seems to stay a bit warmer than even the house, which bodes well for winter (I think it's the sound insulation in the walls). It is great to have a clean, quiet, smart space which is fully hooked up with electrics and internet, separate from the house (and the rest of the world). Already doing some of my best work in here, and every time I look at it, or turn on the outside hood lights, I smile. it's really a great little space, and I'm glad we chose Green Retreats. When you're talking about a fairly big project, and inevitably spending a fair bit of money, you can't mess about. Green Retreats are clearly the leaders in this field for a reason, they're just the best at it. Thanks to all who helped this studio become a reality.
Quick and efficient install, very pleased
Quick and efficient install. Took a total of 4 days from having a patch in the garden to having my office up and running.
Extremely professional - installation was fast and efficient. Friendly and hard working team. Perfect service :)
Green retreats are super stars
Excellent service from beginning to completion. The first build that ever exceeded my expectations as they did as they said they would do. In addition everyone I spoke to and met was so professional and had great communications skills. I think 6 stars would be more appropriate as they are super stars. People on my road were super impressed when the speed efficiency and look of the final product. We are thoroughly enjoying our garden room as the structure it blends beautifully with its surrounds
Fab service from start to finish
Fab service from start to finish , workman great electrical men great , office great , love my new office. Thanks greens
Hoovering the grass...
First class experience from beginning to end. Jess and her colleagues in the office couldn't have been more helpful with the options. The office was erected in a day and a half by Nick and his team with another half day each for foundations and electrics. Great attention to detail and very happy with result.Best example was when I 'caught' one of Nick's team hoovering the grass to remove the sawdust! Would recommend Green Retreats to anyone.
From the visit to the showroom to the finished install, our experience has been perfect and the finished product is flawless. Just wish all companies had a customer focused business like yours. Excellent.
Superb. Very professional service from initial enquiry all the way through to build. Green Retreats did what they said they would do, when they said they would do it - minimum fuss and excellent build team. We are delighted with the end product. Could not recommend more highly.
We are thrilled with our garden house from Green Retreats. Not only is the finished product excellent but the whole experience was one of ease. From the lovely staff in the office and the initial Consultation at our home through to the foundations laid to the installation was seamless. If a problem did arise it was dealt with immediately. The team that built our house were very nice chaps who were polite, efficient, tidy and always on time. Couldn't recommend this company higher. I've already given their number to two friends who after seeing our garden house want the same!
Excellent experience end to end.
I honestly cannot recommend Green Retreats enough. From the first time we viewed the building until the delivery and construction was complete, we've had a great experience. The teams who installed the footings / piles and the building were very friendly, hard working and always professional, a pleasure to deal with. No mess was left, they brought everything they needed and thought of everything, going the extra mile to ensure the building was finished to a very high standard. Likewise the electricians sent to complete the building and connect to my supply were great guys and completed my work within 4 hours. Many thanks to all at Green Retreats for a great experience and a building I love working in!
Great company! We are very pleased with our new Green Retreats building, and had excellent service from the team right from our initial enquiry, through to the build. Would recommend them to anyone looking for this type of building!
Absolutely fantastic company
Absolutely fantastic company - great service from start to finish and really impressive and well-constructed product. The team we dealt with were efficient, knowledgeable and friendly from our very first visit to the showroom, right through to the eventual installation. We're delighted with our new garden office and would definitely recommend Green Retreats without hesitation.
Very satisfied customer
First class experience from start to finish. Everyone from the sales team to the installation team were highly professional. I'm absolutely delighted with my new 'Edge' garden room and would wholeheartedly recommend Green Retreats.
Fantastic additional space!
We have just had our garden room completed and couldn't be happier with it. The team were great from start to finish, advising and supporting our decisions. Our visit to the showroom was informative and helped us to see the potential for our room. Staff were very helpful and honest in helping us decide what we needed for our room and what was unnecessary for us; this actually cut our costs! We are looking forward to using the room - especially our children who are very excited!
Wonderful service and a Fantastic result.
From the first time we visited, to the time our building was installed, all of the members of the team from the sales, to the guys who built it were truly professional. The building is excellent, completed exactly when they said it would be and to a very high standard - Thanks you to all
Better experience than I ever …
Better experience than I ever expected... from my initial enquiry to fully completed building EXCELLENT No more expensive than any other company out there, BUT check out reviews ..that's where the difference is !!
Everything went very smoothly and …
Everything went very smoothly and everyone was very helpful. My garden office is wonderful. Thank you!
Garden Studio Review
From the initial visit to the showroom to the finished product, we received a first class service from Green Retreats. The workmen who installed the building showed great attention to detail and it is evident that they took great pride in the finished product; efficient and professional, they were a credit to the company. Thank you Green Retreats for a fabulous product, it has been a pleasure to deal with you!
Thought we just would do a garden shed …
Thought we just would do a garden shed but small Swiss type thing. Our landscaper showed us the brochure..no turning back. Best choice! From the initial site review... to the guys installing and all the support along the way.., service was excellent. Hugely satisfied and very happy with the communication and support and definitely the final product. THANK YOU!!
Well done Green Retreats
We have been delighted with the Green Retreats experience. From arrival at the showroom to completion of the build of our garden room all the team were courteous, competent and able to deal with and answer any questions asked relating to our room. It was a pleasure to have the base and room build teams in our garden working very efficiently and effectively. All arrangements worked to the pre agreed timetable and were completed on time. It definitely seemed to be to our advantage that all the staff were employed by Green Retreats, i.e.there was no sub contractor involved at any stage. Well done Green Retreats.
Very good people and very professional
Very good people and very professional. They delivered on their promises.
Really good service and so far all …
Really good service and so far all good. We had the office delivered 1 week ago and really impressed with service and the structure.
Fab studio now up and running
Fab studio now up and running All the team are very helpful and have done s great job Highly recommended
Excellent experience from start to …
Excellent experience from start to finish. Everything done on time and according to schedule and brilliant results.
Outstanding company to do business with
Green Retreats have been a pleasure to do business with from our first visit to the showroom to the completion of our garden room. The quality of the building is excellent and the whole project was superbly managed. If you are planning a garden room I would strongly recommend that you look at Garden Retreats. Their product range is wide with lots of options and the rooms are excellent value for money. Every member of staff we met from those working in the showroom, the surveyor, the base and build teams and the electrician have all been punctual, helpful, courteous and professional. It has been really great experience.
Even better than expected!
Every aspect of our new Inspiration Garden Room is wonderful - from the early selection and planning process to the installation. The staff at head office were always ready to help, and the teams doing the foundations, the installation itself, and the electrics, were all highly efficient, clean and tidy, and very polite. We are impressed with the insulation and heating, and the sturdy and secure construction. We already enjoy using it as a summer house, but look forward to working in there on art projects and so on. Really wonderful in every respect (and at a good price too)!
I am very happy with my garden office
I am very happy with my garden office. Recommended and flexible.
Great customer service through the …
Great customer service through the whole process. Really pleased with our lodge.
Green retreats were excellent!!
Green retreats were excellent from start to finish. We had a large building installed on our school site which didn't prove easy with Planning permission and building regs etc. but Green retreats were always on hand to help with all of my queries. I can wholeheartedly recommend them.
Great building. Could have done with a little more advice on groundwork and layout of items in the building (we've ended up with the doors hitting the outside lights which should have been pointed out). But other than that, very pleased.
A Five Star Diamond Service
Our garden room was completed today (20th April) and the whole process from initial contact to signing off the finished product, has been nothing short of simply outstanding. Where do you start...well firstly, our allocated personal contact Grace has been so so helpful; from answering numerous questions in quick time to the continuous small revisions we made, were all dealt with professionalism and ease - this initial, and important stage gave great confidence in the project and expenditure to follow. Secondly, and after a period of about 12 weeks (lead-time) the base (foundation) guys arrived: on time, friendly and carried out their clearly perfected preparation in readiness for the install a week later in super quick time. Roll on 7 days, and It was now turn of the four-guy installation team to erect the garden room (pinnacle we chose) - I must say, having had much interaction with tradesman/builders etc over the years, these guys were on another planet. Polite, clean, friendly, punctual and most off all, guys at the very top of their game. Nothing was too much trouble and they worked as a team like a well oiled engine. Top class in every single aspect. On the third and final install day, the two-guy electrician team also visited to connect up the electrics, lights, sockets, Ethernet etc. Again what a fabulous duo. To repeat what I said about the main install team, they too were friendly, polite, clean, punctual and guys who knew exactly, what to do and what they were doing! To conclude, we have been left with a stunning garden room and a fabulously positive experience to boot. If anyone ever needs confirmation that customer care and professional tradesman are still out there then they should look no further than this company , they are employed by green retreats and are worthy of ever penny they earn. I will finally finish by stating that I have absolutely no affiliation with green retreats at all, and have never ever written such a detailed review as this. 4 months ago I never even had knowledge of the company. The simple fact is, we received such a first class, 5 star diamond service and product that has not only set the standard, but has raised the bar to what I believe is a level very few others could/would ever hope to achieve. Thank you to all involved. You deserve every success that the future will inevitably bring. Mark Payne Northampton
Great all around
Brilliant Product, Brilliant Service - Look no further if you want a garden office.
The perfect garden gym
I've been using my Green Retreats gym for about 5 years. The company rep took great care to find out how I wanted to use the space and made sure it was customised to suit me, including a reinforcement for wall bars. While building was in progress, I found my home immaculate on returning from work. The gym is a calm place where I can escape from the world. It has a lovely atmosphere and gives me pleasure on a daily basis. It's my dream exercise space at the end of the garden path. Thank you, Green Retreats.
Excellent product and a great team to deal with.
The Green Retreats team have been very good from start to finish. They have been very professional in the delivery of the garden room project. The construction work was done very well and to time, even though some of the early work was done in pretty awful weather. Any problems were fixed very quickly and efficiently. The customer services team kept us up to date regularly and helped to iron out any snags. The finished product is fantastic, is a big hit with the family, who are making maximum use of it, and it has been admired by many of our friends and neighbours.
If I could give 6 Stars...
I most dentainly would A great experience from start to finish. Nothing was too much for the office team or the fantastic installation guys. I cannot recommend Green Retreats enough.
Home studio and store - Good Job!
Selected online, this seemed a good product. Then we visited the factory and was really impressed by the staff and operation. Price was comparable so it was the quicker lead time / service than the competition which was the deciding factor and meant they got our business. The Salesman came to measure and explained their service - very pleasant. A few calls to agree the delivery time, including a qualified Electrician to install and connect the building to mains power. The Groundworks men were excellent, done in a day with no mess. The assembly happened the following week - all as planned, very pleasant team. My only criticism was that the use of boards would have caused less wear on the lawns. The electrician made an effort when asked to install the wiring from our consumer unit to the building with ducting to hide the cables in the garage then used armoured cabling in a trench to the building and worked in a tidy and clean way. The support team back at base were very pleasant and called to check all was well during the installation. Overall speaking as a buyer who was seeking a good product and service I was very happy with both. I very am happy to report this is a great business running well and a pleasure to buy from, our thanks to Grace and the team.
6 x 5 m garden office
Initially we visited the Green Retreats factory showroom following a random web search and were impressed by the products on offer and knowledge of the staff. It gave us confidence to place an order and we recommend others visit to see the large range, talk through the many options and get a sense of the company. Green Retreats seem very well organised and we quickly placed an order for one of their largest buildings. It was delivered on time and built with a high quality finish despite the fact that they had to carry the components through our garden gate and up a steep slope and build it when storm Doris hit. Substantial thought has gone into the design details to ensure rapid construction with no problems, even in bad weather. The team worked hard, fast and effectively. We purchased most of the 'extras' such as cedar cladding, a substantial electric fit out, partitioning, sliding doors and extra windows. It is now up and running as a home office and we are very pleased with the product, workmanship and customer care.
I selected Green retreats from a number of possible suppliers and was not disappointed. The communications between the office staff and on site staff to myself was excellent and the build quality superb. Thank you Green Retreats, I'm really looking forward to the spring and summer to make use of the summerhouse. Regards Glenn
Green retreats were helpful, professional and effective throughout - we're delighted with our garden room.
We were looking for a garden office originally given our house isn't well designed to provide that kind of space. We found the green retreat's website really useful but I have to say, a visit to their showroom tipped us to a decision. The website was good but at the showroom; the welcome, the offer of a hot drink but then a totally "free to browse" low pressure sales environment were really appreciated. The team were their to answer questions but then disappeared again allowing us to assimilate and plan. So we then put our order in. There's a bit of a lead time when you commit but initially GR only ask for a manageable and returnable holding deposit for a building slot, again an appreciated and flexible feature that suggests a business that is going to be easy to work with. And they are. Once into the final 5-weeks before build you hand over the big deposit but the communications are really easy. A good system to plan your electrics and a responsive team able to answer questions and in our case slightly shift our final electrics and finishing schedule dates. All in all a great experience. But also I'd strongly recommend a garden room. We live in a quiet street on the edge of a country town. But still. The domestic noise of a family, televisions, xboxes, fridges ..... they're all great or helpful, but so is silence occasionally. The garden room is a sanctuary. I would strongly recommend Green Retreats and wouldn't hesitate to use them again myself.
My garden studio
Green retreats were super helpful they gave me the most comprehensive quote and even though I didn't visit the showroom I felt I was given a complete picture. I wanted a garden room to use as a fully functional gym. I love the space that has been created it's light and fresh and I love being in there. Putting heavy equipment into the studio has not been a problem as the company put in extra strong foundations. The building feels sturdy and solid although it can't accommodate a pull up bar . I have however been able to hang my trx . Super efficient service it was fully functioning with in three days , ground works went in a week before. Helpful and good communication from the office On site teams were all awesome and easy going but hard working and very tidy ! I am delighted !
I think you'd be hard pressed to find a bad review or anything less than 5 stars for this company, it's service and it's products. We are beyond happy with the first class care we have received, from everyone in the showroom to the installation team and customer services. In addition we have now got the most wonderful, secure, warm den for me and my family to enjoy for years to come, with the added bonus that it was all installed and fully up and running in less than a week. If you are thinking about using them I would urge you to do so, they are fantastic. Nothing is too much trouble for them and you can customise so it meets your exact requirements. We got everything we had hoped for and more! Thank you so much Green Retreats. Excellent work! 4.5x3m Inspiration Garden Room